Privacy Policy
Jennifer John Music
Last updated: 3 November 2026
1. About Jennifer John Music
Jennifer John Music is the independent artistic practice and business of Jennifer John, an artist and composer based in Liverpool, United Kingdom.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our services, subscribe to our newsletter or purchase products and services.
Jennifer John, trading as Jennifer John Music, is responsible for deciding how and why personal information is processed.
Website: www.jenniferjohnmusic.com
Email: sing@jenniferjohnmusic.com
2. Information we collect
Depending on how you interact with Jennifer John Music, we may collect:
Your name, email address and contact information.
Information you provide through contact forms and enquiries.
Details about your singing or performance experience, artistic interests and development goals.
Links to recordings, videos or other examples of your work that you choose to share.
Information relating to bookings, purchases, payments and correspondence.
Newsletter subscription preferences.
Technical information about your use of our website, including information collected through cookies and analytics.
We collect only information reasonably necessary for the purposes described in this policy.
Please avoid submitting sensitive personal information through general enquiry forms unless it is necessary for your enquiry.
3. How we use your information
We use personal information to:
Respond to enquiries and communicate with you.
Assess enquiries about Vocal & Artistic Development sessions and other services.
Arrange, administer and deliver booked sessions, workshops and artistic services.
Process purchases and maintain business and financial records.
Send newsletters and updates where we have the appropriate permission.
Maintain the security and functionality of our website.
Understand how our website and services are used.
Comply with applicable legal obligations.
Submitting an enquiry does not automatically subscribe you to our newsletter.
4. Our lawful bases for processing information
Under UK data protection law, we rely on the following lawful bases where applicable:
Contract and steps before entering a contract: To respond to requests about our services, arrange bookings and provide products or services you purchase.
Legitimate interests: To manage business correspondence, maintain security, administer our operations and improve our services, where these interests do not override your rights and freedoms.
Consent: Where you actively agree to receive our newsletter or where consent is otherwise required, including for certain cookies.
Legal obligation: Where we must retain or use information to meet legal requirements, including accounting and tax obligations.
Where we rely on consent, you may withdraw it at any time.
5. Vocal & Artistic Development enquiries
Our Vocal & Artistic Development enquiry form is provided through Google Forms.
When you complete the form, we use your responses to understand your experience, artistic interests and development goals, assess whether our sessions are suitable for your needs and respond to your enquiry.
Responses may be stored securely within Google Forms and a linked Google Sheet.
Any recording or performance link you provide will be used to help us understand your work and assess your enquiry.
We will not publish, reproduce or use your recordings or performances for promotional purposes without appropriate permission.
Information submitted through the enquiry form will not automatically be used for marketing.
Some questions are required so that we can meaningfully assess and respond to your enquiry. If you do not provide the required information, we may be unable to consider it.
6. Newsletter and marketing communications
If you subscribe to the Jennifer John Music newsletter, you may receive updates about creative projects, performances, recordings, workshops, artistic activities and other relevant opportunities.
We use Mailchimp to manage our newsletter subscriptions and communications.
You can unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
We do not automatically subscribe people to our newsletter because they have submitted an enquiry, booked a session or purchased a product.
7. Who can access your information
Personal information is managed by Jennifer John Music.
Access is restricted to Jennifer John and, where necessary in the future, authorised individuals providing administrative or professional services directly on behalf of Jennifer John Music.
We use external service providers to support our website and business activities. These include, where applicable:
Squarespace for website services.
Google for enquiry forms, spreadsheets and business administration.
Mailchimp for newsletter management.
Relevant booking, payment, hosting and email service providers.
These providers may process information on our behalf or under their own applicable privacy terms.
We do not sell personal information or share enquiry details with other organisations for their independent marketing purposes without an appropriate lawful basis.
8. International processing
Some of the service providers we use operate internationally and may process or store personal information outside the United Kingdom.
Where international transfers take place, we seek to ensure that appropriate data protection safeguards apply, including relevant adequacy arrangements or approved contractual protections where required.
You may contact us for further information about the safeguards applicable to your information.
9. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Enquiries: We review enquiry records periodically and delete information that is no longer required for responding to enquiries, managing prospective bookings or legitimate business purposes.
Bookings and purchases: We retain relevant records for the periods necessary to administer our services, comply with accounting and tax obligations, and resolve disputes.
Newsletter subscriptions: We retain subscription information while you remain subscribed. Limited information may be retained after unsubscribing to ensure that your preferences continue to be respected.
Website information: Retention periods depend on the relevant cookies, analytics services and website settings.
Information may be retained for longer where required by law or necessary to establish, exercise or defend legal claims.
10. Cookies and website analytics
Our website uses Squarespace and may use cookies and similar technologies to support website functionality, security and analytics.
Some cookies are essential for the website to function. Other cookies, including certain analytics and marketing cookies, may require your consent.
Where required, we provide appropriate information and choices about non-essential cookies.
You can also manage cookies through your browser settings.
11. Payments and online purchases
When you purchase products or services, payment information may be processed by external payment providers.
Jennifer John Music does not intentionally collect or store full payment-card details through its general enquiry forms.
Payment providers handle transaction information according to their applicable security and privacy arrangements.
We may retain transaction records necessary for business administration, accounting and legal compliance.
12. Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
These measures include restricting access to business systems and limiting information access to those who need it for legitimate business purposes.
Although no online system can be guaranteed completely secure, we take the protection of personal information seriously.
13. Your data protection rights
Under UK data protection law, you may have the right to:
Request access to personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your information in certain circumstances.
Ask us to restrict how your information is processed.
Object to certain types of processing.
Request the transfer of certain information to another provider.
Withdraw consent where processing is based on consent.
You have the right to object to the use of your personal information for direct marketing at any time.
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights or ask questions about your personal information, please contact:
We will respond in accordance with applicable data protection requirements.
14. Complaints
If you have concerns about how your personal information is handled, please contact Jennifer John Music so that we can investigate and respond.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Website: www.ico.org.uk
Telephone: 0303 123 1113
15. Third-party websites and content
Our website may contain links to external websites, including social media platforms, music services, video platforms and other organisations.
These services have their own privacy policies and practices.
Jennifer John Music is not responsible for the privacy practices of external websites.
16. Changes to this policy
We may update this Privacy Policy when our services, business practices or legal obligations change.
The latest version will be published on our website, together with the date of the most recent update.
17. Contact
For questions about this Privacy Policy or how your personal information is handled, please contact:
Jennifer John Music
Liverpool, United Kingdom
Email: sing@jenniferjohnmusic.com
Website: www.jenniferjohnmusic.com